Tips for Sellers...
To use the site first you must:
Register and create your user name and password. At that point you will be able to place an ad. You will also be able to manage your ads and see the ads you have running, price, how long the ad will run, date when ad was placed, end date, etc You will be able to re-list an item here also. Previously listed ad information on your account can also be viewed.
If you are already a member with a log in name and password, please Login and then pick your category and follow instructions on the site.
Have your choice of payment ready when placing an ad (Visa, MasterCard, or American Express card). To protect the information you provide, our site is on a secure server.
A photo of your equipment is optional. Helpful Hint- If you don't have a digital camera, that is ok. Just take your traditional film to your local photo-processing lab and request a photo CD. Or, you can turn prints into digital pictures with the help of a scanner.
You may opt for more exposure for your ad by placing your ad in the premier or featured ad section for a small fee. You may also bring more attention to your ad by using the color and font selection feature. Be creative!
If you are having trouble posting an ad you can contact us through our on- line mail center at http://mail.styxtrader.com or call us at (866) 457-3292 Toll free.
Know Your Legal Obligations;
Under federal law, you're required to advertise your product or service and the terms of the sale honestly and accurately. You can't offer false testimonials about yourself in the comment section of this site. You're prohibited from selling illegal goods; the responsibility for ensuring that a sale is legal rests with the seller and buyer. Some sites post a list of prohibited items
You are required to ship merchandise within the time frame specified or within 30 days, if a time frame is not specified. If you can't meet the shipping commitment, you must give the buyer an opportunity to agree to the new shipping date or cancel the order for a full refund. To learn more about your responsibilities when shipping products, see A Business Guide to the Federal Trade Commission's Mail or Telephone Order Merchandise Rule.
When describing your item and its condition, state whether it's new, used, or reconditioned.
Anticipate questions buyers might have and address them in the description of your item or service.
When possible, include a photograph of the item. There's much truth to the saying that "a picture is worth a thousand words."
Specify the minimum price you're willing to accept.
Specify who will pay for shipping, and whether you'll ship internationally.
State your return policy, including who's responsible for paying shipping costs or restocking fees if the item is returned.
Arranging for Payment
If you accept credit card payments from the buyer directly, bill the credit card account only after you've shipped the product.
If a buyer insists on using a particular escrow or online payment service that you've never heard of, check it out by visiting its website or calling its customer service line. If there isn't one, or if you call and can't reach someone, don't use the service. If the service claims to be affiliated with a government agency, that's a sign of a scam.
Before agreeing to use an online payment or escrow service, read the terms of agreement. If it's an online payment service, find out who pays for credit card charge backs or transaction reversal requests if the buyer seeks them.
Examine the service's privacy policy and security measures. Never disclose financial or personal information unless you know why it's being collected, how it will be used, and how it will be safeguarded.
Don't use an online escrow service that does not process its own transactions, but that requires you to set up accounts with online payment services. Legitimate escrow services never do this.
Check with the Better Business Bureau, state attorney general or consumer protection agency - where you live and where the online payment or escrow service is based - to see whether any unresolved complaints are on file against the service. But remember that a lack of complaints doesn't guarantee that the service has no problems.
Look Out for Fraudulent Checks or Money Orders
Sometimes, your bank may not alert you that a fake check or money order has been returned until after you have shipped the merchandise. If you are suspicious about a check because it is written by a third party or for any other reason, call the person who wrote the check to verify that they have authorized it. If you receive a check or money order for an amount that exceeds the successful bid, and the buyer asks that you wire the excess funds back to him or to a third party, do not wire the money. Instead, return the check to the buyer, and do not ship the merchandise.
If you accept payment by check, ask for a check drawn on a local bank, or a bank with a local branch. That way, you can make a personal visit to make sure the check is valid. If that's not possible, call the bank the check was drawn from and ask if it is valid. Get the bank's phone number from directory assistance or an Internet site that you know and trust, not from the person who gave you the check.
|